Customer Care employee

Vacancy by Sparck Technologies

  • Sparck Technologies
  • Drachten
  • HBO
  • 6 months

Innovation

One of our Customer Care employees is very excited! That is why we are looking for a colleague as a replacement during her maternity leave (6 months). Are you looking for a temporary job and do you find it interesting to have contact with different departments? Then quickly read the vacancy below.

Your position

As a Customer Care employee you are the first point of contact for the customer, it is therefore important that you show a positive impression of the company. The service of APS is of paramount importance to you and customer-oriented working is therefore your strength. As a Customer Care employee you are the one who strives for the highest customer satisfaction. You take your responsibilities and show ownership. You can switch gears well and quickly find the right way within the organization to the right solution. In this position you make the connection between Technology and Logistics. You are the link between the various departments Customer Care, Sales and Service, Spares, Planning and Logistic Engineering.

We are looking for someone who finds it a challenge to increase our flexibility and who is concerned with efficiency and standardization. Someone who likes to work with our Engineers in Operations and Service Support to find the right balance together. In addition, you do not mind flexible working hours.

You will deal with questions from APS customers and Engineers, enter and send orders, transport issues, supply spares and supplements and increase prices. We also want to improve our processes, with the result that they are more in line with the changing market in which we operate. A proactive, positive and open attitude helps you to carry out your tasks. Within Operations, the position is part of the Material Management team, which in addition to Planning consists of Procurement, Logistic Engineering, Customer Care and Warehouse. 

This is what you bring to Sparkk Technologies

As a Customer Care employee you can set priorities, keep an overview and switch quickly. You are also a down-to-earth, approachable person who goes for results.

And you supplement that with:

  • MBO/HBO work and thinking level, preferably in a technical or logistics direction;
  • Your communication is clear and powerful. You are someone who knows how to make connections easily;
  • You are structured, you have an eye for detail and you are stress resistant;
  • You are both customer and quality oriented;
  • You are familiar with the normal MS Office applications and you also have knowledge and experience with SAP and/or Microsoft Dynamics;
  • Good command of the English language in word and writing.

Your work environment

How do you quickly pack thousands of items in a custom box? We work every day on solutions to this question. The world of Sparck Technologies is a dynamic world and does not stand still for a second. By innovating, we provide the world with revolutionary, but above all sustainable solutions for parcel post. Innovation and improvement has been in the company's genes since 1924. We have an international growth ambition and will further expand our position in the field of parcel post in Europe and North America in the coming years.

What do we offer
The customer is central and we are all responsible for the product. That sounds logical, but it doesn't happen automatically. That is why we think it is very important to continue to invest in our people. If you participate, your passion and achieved result will be rewarded by us with employment conditions that match the level of the position and your background.

And then we add:

  • A salary that fits well with the level of the position and your background;
  • A pleasant working environment with nice colleagues;
  • Enough days off to enjoy.

Would you like to work with us for the next 6 months, please send your name and phone number to recruitment.nl@sparcktechnologies.com. We will then contact you as soon as possible. For more information, visit our website: https://sparcktechnologies.com/nl.

How to apply?

Apply now!

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